Smart Pay

Overview


Customers enrolled in Smart Pay will pay their utility bill by having a checking account automatically debited on the date the bill is due.

York County utility bills (recycling, sewer maintenance, trash and water service for some residents) are due:
  • 5 p.m.
  • On the 15th every:
    • February
    • April
    • June
    • August
    • October
    • December

Enroll


To enroll:
  1. Complete a Smart Pay Authorization Form (PDF), print and sign.
  2. Attach a voided check for a personal/business checking account and:
    • Mail to:
      Smart Pay Enrollment
      P.O. Box 251
      Yorktown, VA 23690-0251
    • Email form to Treasurer
    • Fax form to:
      757-890-3439
Once enrolled, on the due date, your York County utility bill will be paid by automatic debit from a bank account.

The Smart Pay Authorization Form (PDF) and voided check must be received in the Treasurer's Office 6 weeks prior to the due date, to accumulate in the utility billing cycle.

Change Bank Account


To change the bank account that your York County Utility Bill is being debited from, send a voided check at least 4 business days prior to the scheduled debit/due date through one of the following options:

Address Change


If you are moving within the County and need to transfer Smart Pay, contact the Utility Billing Office at 757-890-3702 and they will assign a new account number for the new address.

Notify the Treasurer at 757-890-3420 of the new account number at least 4 business days prior to the scheduled debit/due date to remain enrolled in Smart Pay.

Cancelling Smart Pay


Smart Pay Cancellation Forms (PDF) must be received 4 business days prior to the scheduled debit/due date.