PROCEDURE FOR FILLING COMPLAINTS ALLEGING
DISCRIMINATION ON THE BASIS OF DISABILITY
IN THE PROVISION OF COUNTY SERVICES
1. Mark Bellamy, the County’s Director of Public Works, is hereby designated as the County’s Americans with Disabilities Act Coordinator (ADA Coordinator). His office address is 105 Service Drive, Yorktown, Virginia 23692, and his telephone number is (757) 890-3750. The ADA Coordinator shall be responsible for coordinating the County’s efforts to comply with 28 C.F.R. Part 35, Nondiscrimination on the Basis of Disability in State and Local Government Services.
2. It is the policy of the County to comply fully with the requirements of the ADA applicable to local governments and that no qualified individual with a disability as defined in the ADA shall, on the basis of such disability, be excluded from participation in or be denied the benefits of the services, programs or activities of the County, or be subjected to discrimination by the County.
3. This procedure is adopted pursuant to the requirements of 28 C.F.R. Section 35.107(b), and is intended to provide for prompt and equitable resolution of complaints alleging any action by the County that is prohibited by the ADA.
4. Persons who wish to complain of a perceived violation of any provision of the ADA are encouraged to contact the ADA Coordinator. The ADA Coordinator shall promptly investigate the complaint, and attempt to resolve it to the satisfaction of the complainant if determined to be well founded.
5. If the ADA Coordinator is not able to resolve a complaint to the satisfaction of the complainant, the complainant may submit to the County Administrator a signed written complaint, containing the complainant’s name and address and a description of the alleged discriminatory action in sufficient detail to describe the date and nature of the alleged violation.
6. The County Administrator shall promptly investigate any written complaint, and, if unable to resolve the complaint to the complainant’s satisfaction, shall schedule a meeting with the complainant within fifteen (15) days of receiving the complaint, at which meeting the complainant shall be accorded the opportunity to present evidence as to the nature of the complaint. A record of such meeting shall be maintained, and the County Administrator shall provide the complainant with a written response to the complaint within seven (7) days of the meeting. This response shall be final, but shall not impair the complainant’s right to pursue other remedies, State or Federal.