Office Hours

Monday through Friday 8:00 a.m. to 4:00 pm

You may file an application for Benefit Programs using the following methods:

  • In person anytime during the above office hours
  • Online at www.commonhelp.virginia.gov
  • Calling 1-855-635-4370 (All Programs)
  • Calling 1-855-242-8282 (Medical Assistance Only)

Interviews are required for applications submitted for Supplemental Nutrition Assistance Program (SNAP) and Temporary Aide to Needy Families (TANF). All interviews will be scheduled and conducted via telephone unless a face to face interview is requested.

*NOTE* Interviews are being waved temporarily due to the "Public Health Emergency"