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2. 
4. Thank you for your participation today. This brief review will be used to verify you have understood the content presented. You must receive a total score of at least 80% correct, in order to receive credit for this course.
6. First Name*
7. Last Name*
9. Your work email address*
10. Supervisor Name*
12. Please provide the full name of the online course completed:*
14. What is your reason for taking the course today?*

    1. Required {Required or recommended to meet Employee Training Plan requirements or compliance standards}
    2. Referral {The course was recommended to me by another YPDSS employee}
    3. Self referral {I want to expand my knowledge and enhance my skill set}
    4. Supervisor {My supervisor recommended I take this particular course}
    5. Promotion {I have a new position and this is a requirement of my new position's training plan}
    6. Supervisory Required {My mgr/supervisor notified me this course is required, as a follow up to concerns or issues}
    7. Follow Up {I decided to take this course as a follow up to a YPDSS training course, workshop or seminar}
    8. Other Reason
16. Knowledge Assessment
18. FILL IN THE BLANK. _______________________ is primarily past and problem focused.*

    1. A) Coaching
    2. B) Counseling
    3. C) Supervising
    4. D) Delegating
20. SELECT THE BEST POSSIBLE ANSWER. In which of the following situations would you use the S.B.I tool?*

    1. A) During a positive coaching session
    2. B) During a negative coaching session
    3. C) When you are terminating an employee
    4. D) Both A & B
22. SELECT THE CORRECT ANSWER - OR ANSWERS. Coaching focuses on __________________.*

    1. A) Performance problems
    2. B) Feedback and building trust
    3. C) Discussion of past issues
    4. D) Skill development
24. What is the focus of the Gallup Q12 questions?*

    1. A) To help supervisors figure out how to handle a toxic employee.
    2. B) To determine how good someone's supervisory skills really are.
    3. C) To gauge job satisfaction and employee engagement levels.
    4. D) To poll employees and find out about their opinions on discipline.
26. If an employee appears to be exhibiting "high skill, but low will" the best coaching technique would be to:*

    1. A) Advise them and then relax control.
    2. B) Try to motivate them and help them align their values.
    3. C) Direct their work more closely.
    4. D) Give them stretch goals through delegation of projects.
28. Please provide any recommendations you have for improvements here:
30. Once your answers are reviewed > if you attained a score of 80% or better, a Certificate of Completion will be sent to you via email.
Leave This Blank:


32. 1. Receive an email copy of this form.
33. Email address

    This field is not part of the form submission.

34. Submit

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