For Utility Billing, please call 757-890-3702 For Utilities/Sewer Emergencies, please call 757-890-3773 For Utilities Operations, please call 757-890-3750
The Utility Division is responsible for the design, inspections, operations and maintenance of its sanitary sewer system assets that encompass approximately 106 square miles of services area with approximately 24,000 customer accounts. System assets include the following:
240 miles (approximately 1,267,000 l.f.) of 6- to 24-inch diameter gravity sanitary sewer and approximately 6,600 manholes
42 miles (approximately 221,000 l.f.) of force main
74 County owned and maintained pump stations
9 vacuum station service areas with 77 miles of vacuum sewer piping ranging in size from 4 inches to 10 inches in diameter
Each year Utilities performs approximately five million dollars worth of projects to extend sanitary sewer and public water. Funding for these projects is generated from a portion of the County meals tax and through the collection of connection fees.